Terms And Conditions

Effective Date: 18 February 2026

Welcome to Autodime (“Autodime”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of autodime.com (the “Website”) and any services, features, content, and transactions conducted through it.

Autodime is an e-commerce platform for car accessories and auto parts, operated by Cronweb Solutions (OPC) Private Limited (“Company”). By accessing, browsing, or purchasing on Autodime, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

Company / Operator Details

Entity: Cronweb Solutions (OPC) Private Limited

GSTIN: 09CXHPD6236K1Z7

Email: [email protected]

Phone: +91 78952 78133

1) Eligibility & Account Registration

You must be at least 18 years old (or of legal age in your jurisdiction) to use the Website or place orders.
You agree to provide accurate and complete information during account creation and checkout.
You are responsible for maintaining confidentiality of your login credentials and for all activity under your account.
We may suspend or terminate accounts that are suspected of misuse, fraud, policy violations, or unlawful activity.

2) Website Use & User Conduct

You agree that you will not:

Use the Website for any illegal, fraudulent, or unauthorized purpose
Attempt to gain unauthorized access to systems, accounts, or data
Upload or transmit malware, scripts, or harmful code
Interfere with the Website’s security, operations, or performance
Misuse offers, coupons, referral systems, or promotional benefits
Impersonate any person or misrepresent affiliation

We reserve the right to restrict access, cancel orders, or take legal action if we detect abuse or violations.

3) Product Information, Fitment & Compatibility Disclaimer

Autodime sells a wide range of car accessories and modified parts. Fitment can vary by car variant, model year, region, and installation method.
Product images are for illustrative purposes. Minor variations in packaging, color shade, or design may occur depending on the manufacturer/supplier.
Unless explicitly stated, products may require professional installation. Autodime is not responsible for damages arising from incorrect installation, modifications, or misuse.
Some products are for off-road / show / cosmetic use. You are responsible for ensuring compliance with applicable traffic and motor vehicle laws before use.
If you are unsure about compatibility, contact support before ordering: [email protected].

4) Pricing, Payments & Billing

Prices shown on the Website are in INR unless stated otherwise.
Prices, discounts, and availability are subject to change without prior notice.
Payment processing is handled through trusted third-party payment gateways/banking partners. We do not store card CVV or full card details on our servers.
Orders may be held, cancelled, or flagged for verification in case of suspected fraud, chargeback risk, unusual activity, or incomplete payment.

5) Orders, Acceptance & Cancellation by Autodime

Placing an order is an offer to purchase. The order is considered accepted only after successful payment (where applicable) and/or order confirmation.
We reserve the right to:
Cancel orders in case of pricing errors, stock unavailability, supplier constraints, address issues, or suspected fraud
Limit quantities per customer or per order
Request additional verification for high-risk orders
If an order is cancelled after payment, applicable refunds (if eligible) will be processed as per our policies and gateway timelines.

6) Return, Refund & Cancellation Policies

These policies are governed by individual dedicated pages:

🔁 Return Policy: autodime.com/business-page/return-policy

❌ Cancellation Policy: autodime.com/business-page/cancellation-policy

📦 Shipping Policy: autodime.com/business-page/shipping-policy

Please refer to those pages for complete details on timelines, eligibility, and conditions.

7) Shipping, Delivery & Risk of Loss

Delivery timelines shown are estimates and may vary due to courier delays, weather, regional restrictions, public holidays, or operational constraints.
Risk of loss generally transfers as per our Shipping Policy and applicable courier handover terms.
Customers must ensure accurate address and contact information. Delays/failed deliveries due to incorrect details may lead to additional charges or cancellation.

8) Warranty & Manufacturer Support

Warranty (if any) is provided by the manufacturer/vendor and may vary by product.
Unless explicitly mentioned, Autodime does not provide an independent warranty on products.
For eligible warranty claims, you may be required to provide proof of purchase, images/videos, serial number, and other documents.

9) Promotions, Coupons & Store Credits

Coupons and promotions are subject to specific terms (validity, category restrictions, minimum cart value, limited usage).
Autodime reserves the right to withdraw, modify, or cancel promotions at any time.
Any misuse (multiple accounts, automated usage, manipulation, or reselling benefits) may result in account suspension and/or order cancellation.

10) Intellectual Property

All content on the Website—logos, branding, text, graphics, images, UI, code, and design—is owned by or licensed to Autodime/Cronweb Solutions.
You may not copy, reproduce, distribute, reverse engineer, or exploit Website content without prior written permission.

11) Vendor / Marketplace Listings (If Applicable)

Autodime may list products supplied/fulfilled by third-party vendors (“Vendors”).
Product descriptions, warranty, fulfillment timelines, and pricing may be provided by Vendors.
Autodime may act as a facilitator/marketplace for certain listings, while ensuring reasonable checks and customer support.
Disputes related to vendor fulfillment may require coordination with the Vendor as per policy.

12) Reviews, Feedback & User Submissions

You may submit reviews, ratings, and feedback, provided it is truthful and not abusive, defamatory, or misleading.
By submitting content, you grant Autodime a non-exclusive, royalty-free right to use/display it for platform and marketing purposes.
We reserve the right to remove content that violates these Terms or applicable laws.

13) Limitation of Liability

To the maximum extent permitted by law:

Autodime is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits or data.
Our total liability for any claim related to an order shall not exceed the amount paid by you for the specific order.
We are not responsible for losses due to:
incorrect installation or misuse
incompatibility where buyer did not confirm fitment
delays caused by courier/third-party service providers beyond reasonable control

14) Indemnity

You agree to indemnify and hold harmless Autodime and Cronweb Solutions, its directors, employees, and partners from claims, damages, liabilities, and expenses arising from your misuse of the Website, violation of these Terms, or violation of any law/third-party rights.

15) Privacy

Your personal information is handled as per our Privacy Policy available on the Website. By using Autodime, you consent to data practices described there.

16) Governing Law & Dispute Resolution

These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in Uttar Pradesh, India (unless otherwise mandated by applicable law).
We encourage users to contact support first for quick resolution: [email protected].

17) Updates to Terms

We may revise these Terms from time to time. Updates will be posted on this page with a revised “Effective Date”. Continued use of the Website after updates constitutes acceptance of the revised Terms.

18) Contact

For questions, issues, or legal notices: